Frequently Asked Questions
Yes, the bench can be locked in the middle, allowing it to be used in the traditional way. The Petervary Smart Piano Bench also offers plenty of extra features without the side movement, such as a multi-layered foam seatpad and backrest for a comfortable, healthy seating position. Furthermore, the electric height adjustment feature is also available and values can be replicated in our other smart benches, with precise adjustment exact to the millimetre.
Research and analysis is currently underway to confirm the true health benefits of the product we offer. Our primary goal has always been to create an innovative solution that improves the comfort and ergonomics of piano playing. Based on the feedback we've received so far and the experiences of our users, it seems that the Petervary Smart Piano Bench could be a significant improvement for those who spend long hours at the piano. Although there is currently no concrete scientific evidence of the health effects of the Smart Piano Bench, all feedback is valued and taken into account in our ongoing product development. Our commitment to quality and customer comfort is at the core of our product and we will provide all information and scientific research as it becomes available.
We would like to confirm that our chair is specifically designed to be silent in use. The innovative and ergonomic design of the chair incorporates mechanisms that ensure a stable position and easy movement without any disturbing noise when playing the piano.
Using the pedal whilst sat on our chair is rather intuitive and simple. You can use the pedal whilst playing the piano in the same way as you would with any conventional piano. This function of the Petervary Smart Piano Bench is in harmony with traditional piano playing and pedal use, so the experience of playing the piano remains not only comfortable, but also natural. In addition to using the legs, the hips or body weight transfer are also effective tools for moving and controlling the chair.
The habit of using the chair varies from person to person and depends on many factors, such as the frequency of playing the piano, individual posture and adaptability. Based on the tests, it can be said that most piano players adapt to the Petervary Smart Piano Bench relatively quickly - within 15-30 minutes, but some took a day to do so. The purpose of the ergonomic design and innovative functions is precisely that pianists can use the chair more comfortably and efficiently with adaptation taking as little time as possible. The first few times you may find the features unusual, but with practice and time, using the chair will become natural. The design and ergonomics of the chair contribute to maintaining a comfortable and healthy posture while playing the piano.
We currently do not make chairs specifically for organists, but the great news is that we are working on a version specifically designed for this instrument as well. Aspects important to organists, such as posture, comfort, stability and arm and hand position, are all crucial for adaptation to an organ. The specially designed version will allow the Petervary Smart Piano Bench to further meet the instrument-specific needs of organists even more. We can reassure you that the version for organists will bring the same high quality and innovation as the model designed for traditional pianists. The version designed for organists expresses our commitment to them and meeting their needs. If you have any further questions or comments about the version for organists, or would like to know more details about the development process, please do not hesitate to contact us.
Since our piano bench is also a tool which can be used on stage, an important aspect of its design was to avoid the possibility of failure. That's why we didn't install any electrical features for the sliding element. To move and control the chair, one can use their legs, move the hips or shift the body weight effectively, which also aids accurate usage. All of this means a new type of movement compared to previously practiced ones, but based on tests and observations, this is relatively simple to adapt to. If you have any further questions regarding the use of the pedal or any other aspect, please do not hesitate to contact us as we are always ready to help.
Shipping costs may vary depending on where and how products are shipped. The exact prices are still being determined. In order to always provide you with the most accurate and up-to-date information, please be patient while we clarify shipping details. Our goal is to provide the highest quality and most reliable information possible. As soon as we have information on shipping costs, we will notify you immediately. In the meantime, if you have any other questions or comments about the product, please do not hesitate to contact us.
Our piano bench is not yet available for order, we expect to start sales in Q4 of 2023 on a pre-order basis, with deliveries fulfilled in Q2 of 2024. You will receive update emails regarding your order, so you will always be informed of the delivery details. Alternatively, our customer service is always available if you have any enquiries.
Yes, the Petervary Smart Piano Bench is covered by warranty. Our primary goal has always been to provide our customers with a high quality and reliable product that ensures long-term satisfaction. In line with this, our piano bench comes with a warranty for all our customers, which covers the quality and performance of the product. For more detailed information on the exact terms and duration of the warranty, please refer to the official documentation provided to you at the time of purchase. If you have any further questions about the warranty or any other aspect, please do not hesitate to contact us.
The Petervary Smart Piano Bench product warranty may be based on: Technical defects: The warranty ensures that the product meets the technical parameters in terms of design and manufacturing. This includes the functionality of mechanical and electronic components, the efficiency of non-slip mechanisms and the accuracy of height adjustment. Manufacturing defects: The warranty provides protection against manufacturing defects that may arise during the production of the product. This includes, for example, damaged or missing parts, malfunctioning related functions, etc. Material defects: The warranty also covers the quality and durability of the materials used in the product. This includes, for example, durable and wear-resistant materials that guarantee the chair's long-term use. The specific warranty conditions and duration are contained in the official documentation received upon a purchase. The validity of the guarantee usually covers the given period which starts from the date of purchase. Warranty claims can be submitted according to the conditions and procedures defined by us. If you require further details or specific information regarding the warranty conditions of the Petervary Smart Piano Bench, please do not hesitate to contact our customer service. We are ready to help with any enquiry.
Thank you for your interest in what to do about possible damage during transport. Your safety and satisfaction is of paramount importance to us and responding quickly and efficiently to any problems is part of our commitment. If you experience any damage during the delivery of your Petervary Smart Piano Bench, we recommend the following steps: Immediate inspection: always check the packaging and the product carefully when you receive it to detect any damage or problems immediately. If you see any external damage to the packaging, please make a note and take a photo. Detailed documentation: If you notice any damage to the product or packaging, document it in detail, preferably accompanied by photographs. This may help in the subsequent process. Contact the shipping company or our customer service immediately. Contact the carrier or our customer service department as soon as possible so that we can notify you of the problem and initiate the necessary steps to remedy the damage and reship the goods. If the carrier is present, we recommend that you draw up a record of the damage and have it signed by both parties. This can be an important document in subsequent claims and settlements. Keep in touch: keep in constant contact with both the carrier and us so that we can take action to deal with the damage and recovery as soon as possible. In the event of any shipping damage, your satisfaction and resolution of your problem is our top priority. If this should occur, please do not hesitate to contact our customer service team and we will do our best to deal with the problem quickly and efficiently. Thank you for your interest and trust in the Petervary Smart Piano Bench.
Yes, reparation services are available for our product. Our primary goal has always been to provide our customers with the highest possible level of comfort and satisfaction, and that includes proper service. Should any technical or operational problems arise while using the Petervary Smart Piano Bench, please contact our customer service. Our service team consists of experienced and expert professionals who help identify the problem and provide the fastest and most efficient solution possible. Our customer service is always available to help you with product related questions, problems or any other matter. Whether it is about chair operation, technical support or repair needs, we always try to provide the best solutions.
In terms of the colours which will be available, our designers and technicians are currently finalizing the finishing touches to ensure that every detail is perfect. At the time of the official launch, all details about the colour range and options will be accurately and comprehensively published. Our aim is to give you the greatest possible freedom of choice and the most up-to-date information to make your purchase the most satisfying decision possible. If you want to be amongst the first to know about our launch, please sign up to our newsletter. As always, if you have any further questions or requests for information, please do not hesitate to contact us.
The dimensions of the Petervary Smart Piano Bench are as follows: Height at lowest position: 41 cm Height at highest position: 61 cm Width: 87 cm Depth: 41 cm These dimensions contribute to the chair's ergonomic design and comfortable sitting position. The width and depth of the chair offer ideal dimensions to fit comfortably next to the piano, while the optimal sitting height allows for comfortable piano playing. Should you have any enquiries regarding the piano chair's dimensions, our customer service is always available to help.
The chair can be adjusted in three ways: 1. On the chair itself: using physical buttons. Here, the value can be saved and assigned to an unlimited number of users. 2. Through the application: with the help of the application, after a quick and simple registration, we can set the height of the chair, assign it to our registered account, save it to an unlimited number of NFC-capable devices, sort the saved values of the connected users into a list in "teacher mode", and set the built-in metronome operation. 3. Using an NFC card or an NFC-capable device. The values of one user can be saved on one device, and the chair automatically adjusts to the saved value when the card or the programmed device is touched. The basic package includes one NFC card and, if required, an unlimited number of cards can be ordered. These functions all contribute to the ergonomic design and use of the chair, so that you never have to suffer with the adjustment of the chair again.
The precise weight helps to make the chair easy to handle and to place it easily in the desired position next to the piano. The weight of the Petervary Smart Piano Bench will generally vary depending on the product model and design. For the most up-to-date and accurate weight information, please refer to the product documentation or user manual. The Petervary Smart Piano Bench is designed to be easily transportable regardless of weight. If you have any further questions about the weight of the Petervary Smart Piano Bench or would like more specific information about the weight of the product, please do not hesitate to contact our customer service.
Yes, the Petervary Smart Piano Bench is powered by electricity and has a built-in battery. The battery allows the motorized functions of the chair to operate, such as height adjustment and sliding movement. By charging the battery, you can ensure optimal wireless operation and comfort of the chair. Battery life and operating time may vary depending on the mode and intensity of use. In order to ensure that the chair is always available and ready for use, it is important to charge the battery regularly. The battery is rechargeable and the Petervary Smart Piano Bench is supplied with an accompanying charging cable or charging station. You can find the battery charging time and operating time in the product documentation or user manual. You can easily read the current battery charge from the chair's display. Check the battery charge regularly and charge it periodically to ensure the chair runs smoothly. If you have any questions about the battery or would like to receive more information about the use and maintenance of the battery, please do not hesitate to contact our customer service. Our customer service team is ready to help you with best practices and advice.
Battery charging time for the Petervary Smart Piano Bench may vary depending on the exact model, battery capacity and charging technology used. However, batteries usually require several hours to fully charge. You can find the exact charging time in the product documentation or user manual. Before use, or when you first receive your Petervary Smart Piano Bench, it is a good idea to check and note the total battery charge time. It is important to check the battery charge regularly and when you notice that the battery is running low, charge it in time to ensure the continuous and trouble-free operation of the chair. If you have any further questions about the battery charging time or would like to receive more detailed information about the operation of the Petervary Smart Piano Bench battery, please do not hesitate to contact our customer service. Our customer service team is ready to help you with the latest information and advice.
The Petervary Smart Piano Bench may provide different running times per charge depending on how it is used, frequency of motorized functions and other factors. You can find the exact operating time in the product documentation or user guide, as the operating time depends on the product model and battery capacity. In general, a full charge usually lasts for several days of average piano playing. However, operating time may be affected if you frequently use the motorized functions - such as height adjustment - or if you use the chair continuously for long periods of time. It is important to plan the playing time taking into account the operating time of the chair and charge the battery in time so that it does not run down while playing the piano. If you have any further questions about the operating hours or would like to receive more precise information about the operating hours of the Petervary Smart Piano Bench, please do not hesitate to contact our customer service. Our customer service team is ready to help you with the latest information and advice.
Yes, the Petervary Smart Piano Bench offers the option of customization for piano players. We understand that every pianist has unique needs and preferences, and that's why it's important to us that the Smart Piano Bench is not only comfortable and ergonomic, but also fits your style. For more information on the exact details and customisation options, please see the official documentation and product page. Amongst the options offered, you will find a variety of colour options and optional accessories to help you make the Petervary Smart Piano Bench truly yours. If you have any further questions about customisation or would like to find out more about the options available, please do not hesitate to contact us.
The "smart" adjective we use for the Petervary Smart Piano Bench expresses that the piano bench is equipped with innovative technology and functions that contribute to the comfort and efficiency of playing the piano. The term "smart" suggests that the chair offers additional possibilities and advantages compared to traditional piano chairs. The "Petervary Smart Piano Bench" is actually equipped with features and solutions that help piano players to have an even better playing experience. For example, the side-sliding seat of the chair allows easier access to more distant keys, and with the help of automatic height adjustment, the most optimal posture can be achieved. Integrated technology offers additional benefits, such as memory and the chair's own app, which allows you to connect to our chair from your mobile device. All in all, the "smart" label of the "Petervary Smart Piano Bench" means that the chair is not just a traditional seat, but a device that uses modern technology to contribute to the comfort, efficiency and enjoyment of playing the piano.
Yes, the top cover of the Petervary Smart Piano Bench is replaceable to make the chair even better suited to your style and needs. Interchangeable covers allow you to make an individual choice in terms of aesthetic appearance so the product fits its surroundings. You can find a selection of different covers and colors on the official product page or in the documentation. Interchangeable covers allow you to update the look of the chair over time or choose a style that suits your environment. If you need more information about interchangeable covers or would like to know more about the options available, please do not hesitate to contact our customer service.
Currently, our chair does not yet have the function of recording the movements associated with musical pieces. However, we are happy to inform you that this feature is under development and we plan to introduce it in the future. The goal of the development is to provide you with a product that is even more customizable and supports your musical experience. Recording the movements associated with pieces of music will allow you to easily recall and apply them when playing each piece, which can help you maintain optimal posture and movement. If you have any further questions about the development process or future features, please do not hesitate to contact our support team. We are happy to discuss any enquiries our customers, or potential buyers may have.
Adjusting the height of the Petervary Smart Piano Bench plays an important role in achieving a comfortable and healthy piano playing posture. The correct seat height allows your hands and arms to be in the correct position whilst playing the piano. Our piano stool provides a greater range of adjustment options than ever before, so it will not be a problem to adapt to any height as best as possible. The adjusted height value of the chair may vary depending on your individual body shape, body size and playing style. The height of the Petervary Smart Piano Bench is adjustable, and the motorized height adjustment function allows you to make adjustments with millimeter accuracy. This allows you to find the right seat height according to your individual needs and physical capabilities. It is recommended to first try different height settings and then fine-tune to find the most comfortable and optimal position. The correct seat height promotes good posture, reduces fatigue and contributes to efficient and pleasant piano playing. If you have any further questions about adjusting the height of the Petervary Smart Piano Bench or would like further advice on the correct seating position, please do not hesitate to contact our customer service. We are more than happy to assist our customers with any enquiries.
We are pleased to inform you that you can now try the piano chair in person at our Budapest office. In addition, the Petervary Smart Piano Bench will be presented at exhibitions and music events in the near future, where you will also have the opportunity to try it out. These venues and dates will be announced and kept up to date on our online platform. This will give you the opportunity to experience first-hand the comfort and innovative features of our chairs. If you would like to arrange a time and place for a trial or have any other questions about the chair, please contact us at your earliest convenience.
Yes, the Petervary Smart Piano Bench can be used by children, provided they are under age-appropriate supervision. The ergonomic design of the chair and the possibility of adjustable height make it possible to provide a comfortable and safe sitting position at the piano even for children. When children use the Petervary Smart Piano Bench, it is important to ensure that the height of the chair is appropriate for the child's body size and posture. The correct seat height promotes correct posture and reduces possible fatigue or discomfort. Safety and supervision are especially important when children are using the product. Please always check that the child is using the chair correctly and that the height adjustment is suitable for their body size. If the child is younger or has little experience in playing the piano, it is recommended to use the chair under close supervision. If you have any further questions about the use of the Petervary Smart Piano Bench by children or would like further advice on the safe and appropriate use of the Petervary Smart Piano Bench, please do not hesitate to contact our customer service.